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Andy Taylor Mobile: 021 871 145

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Frequently Asked Questions

Professional Software For Counsellors & Mental Health Practitioners.

The team from Tauranga, New Zealand, have developed a software package to meet a need for affordable software that can be used by counsellors and mental health practitioners. Consult ONE is an online server based programme that allows you to easily store and access information about clients and sessions. The information is stored securely with encryption and back-ups. Consult ONE enables you to manage client information, record consultations and activity, search information and print a variety of reports. The software was originally developed so that information can be stored and exported in a way that is compatible with PRIMHD (Programme for the Integration of Mental Health Data). PRIMHD is a Ministry of Health database which is used to collect national mental health and addiction information, recording service activity and outcomes. The software also has the flexibility to allow you to set your own coding and so it is suitable for anyone working in the counselling field.

Do I need to install software on my computer/mac to make Consult ONE work?

No, no installation is needed – you only need an up to date browser like Firefox/Safari and you are good to go!

I would like to know more about Consult ONE - what is the easiest way for me to get answers to my questions?

The best way to learn how Consult ONE can meet your needs – is to book a no obligation demonstration. We do this using Skype, at a convenient time for you – that will allow you to see how the system works and ask any questions you have along the way.

Is Consult ONE compatible with my Phone?

Yes – we have set up a specific portal for your Android/iPhone, allowing you to access and update your client information, check client activity and enter notes all from our mobile optimised portal.

What happens if my needs change and I need to capture different information in 2 years’ time?

What happens if my needs change and I need to capture different information in 2 years’ time?

My DHB requires us to report in a very specific way - can you help?

Yes – we can create reports to your exact requirements for a one-off fee – allowing you to then run the reports each month at the click of a button.